Privacy Policy
Last updated:
True Blue Painting & Cabinet Refinishing ("True Blue Painting," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at truebluepainting.com, how we use it, and your choices. We handle personal information in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We only collect information you choose to give us, which may include:
- Contact details — your name, email address and phone number.
- Project details — your property address or service area and the information you provide about your cabinet project.
- Correspondence — the content of emails, calls or messages you send us.
Our website does not require you to create an account. If our host or analytics tools collect standard technical data (such as IP address, browser type or pages visited), it is used only to keep the site secure and understand how it is used.
How we use your information
- To respond to your enquiries and provide free estimates.
- To schedule, plan and complete the work you request.
- To communicate with you about your project, including follow-ups and warranty matters.
- To meet our legal, accounting and tax obligations.
We do not sell, rent or trade your personal information.
How your information is shared
We only share your information where necessary to run our business — for example with service providers who host our website or email, or where required by law. Any such providers are expected to protect your information and use it only for the services they provide to us.
How we protect your information
We take reasonable steps to safeguard your personal information against loss, theft and unauthorized access. No method of transmission over the internet is completely secure, but we work to protect the information you share with us.
How long we keep your information
We keep your information only as long as needed for the purposes described above, including the duration of any project and warranty period, and to meet legal and accounting requirements. We then securely delete or de-identify it.
Your choices and rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email okko.trueblueptg@gmail.com or call 604-440-3020. We will respond within a reasonable time.
Third-party links
Our website may link to third-party sites (such as review platforms). We are not responsible for the privacy practices of those sites and encourage you to read their policies.
Children's privacy
Our services are directed to adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised. Material changes will be posted on this page.
Contact us
True Blue Painting & Cabinet Refinishing
3079 Lonsdale Ave, North Vancouver, BC
Email: okko.trueblueptg@gmail.com
Phone: 604-440-3020
This policy is provided for general information and is not legal advice. Please have it reviewed by a qualified professional before launch to confirm it fits your specific practices.